Privacy Policy – Case Craftix
Last Updated: March 28, 2026
1. Introduction
Welcome to Case Craftix. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with our services.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information You Provide:
- Name, email address, shipping address, and billing address
- Payment information (processed securely through PayPal and Stripe)
- Order history and product preferences
- Communication with our customer support team
Automatically Collected Information:
- IP address, browser type, operating system, and device information
- Pages visited, time spent on our website, and referral sources
- Cookies and similar tracking technologies (see Section 7)
3. How We Use Your Information
We use your information to:
- Process and fulfill your orders (including printing, shipping, and customer support)
- Communicate with you about your order, updates, and promotional offers (with your consent)
- Improve our website, products, and customer experience
- Prevent fraud and ensure the security of our website
- Comply with legal obligations
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted partners to fulfill your orders:
| Partner | Purpose |
|---|---|
| Printify | To print and ship your products through their fulfillment network |
| PayPal / Stripe | To process payments securely |
| Shipping Carriers | To deliver your order (USPS, FedEx, DHL, etc.) |
| Email Service Provider | To send order confirmations and updates (if applicable) |
These partners are contractually obligated to protect your information and use it only for the purposes of providing their services.
5. Data Retention
We retain your personal information only as long as necessary to:
- Fulfill your orders and provide customer support
- Comply with legal and tax obligations (typically 7 years for transaction records)
- Resolve disputes and enforce our agreements
6. Your Rights
Depending on your location (including California residents and EU citizens under GDPR), you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Delete your personal information (subject to legal obligations)
- Opt out of marketing communications
- Withdraw consent for data processing
To exercise these rights, please contact us at privacy@casecraftix.shop.
7. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience. Cookies help us:
- Remember items in your shopping cart
- Understand how you interact with our website
- Improve site performance and personalization
You can disable cookies through your browser settings. However, this may affect your ability to use certain features of our website.
8. Security
We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
Email: privacy@casecraftix.shop
Support: support@casecraftix.shop